CANCELATIONS:
I know emergencies and situations beyond our control can sometimes happen. I can assure you that I will always be understanding and sympathetic in certain circumstances, but it is very difficult to fill an appointment last minute. To keep running smoothly and in fairness to others we would be greatly appreciate at least 24/48hrs notice of any cancellations or alterations to any appointments.
Appointments missed or cancelled with less than 24/48 hours’ notice are subject to a minimum charge of 50% of the treatment fee or 100% if no notice is given.